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Approach
Our Formula
Word of Mouth referrals. Success does not advertise. We grow and remain profitable year over year because our customers like us and refer us.
We do not take work we cannot deliver.
We finish every job we start.
We support every customer.
Not everyone can be our customer.
Our Expertise and Experience
Hugh Trask, Dana Ferguson and Doug Smith are a complementary team offering Success clients nearly 90 years of information and technology management experience.
Hugh has been a VP of Operations for a national computing company and has held a variety of industry management positions. He has consulted to business and government for 30 years, providing planning, requirements analysis, business modeling, and project management services.
Dana is a retired engineer (P. Eng. (APEBC)) who founded his own company in Yellowknife, NWT. He has programmed control systems, databases, and web applications and provides technical architecture assessment and evaluations and technical project management.
Doug is an Information System Professional (ISP) and Project Management Professional (PMP) with 30 years of industry experience, most recently as a planner and project manager. Doug helped found GDS & Associates Systems Ltd., a firm that included 7 offices and 130 professionals, serving over 200 private and public clients throughout Canada and the U.S.
Our Approach
Planning
- Review the business plans.
- Identify the information required.
- Determine the technology options available.
- Recommend a staged approach.
Construction
- Determine the detailed requirements.
- Decide if there is existing technology that will meet the need.
- Either select or build a product.
- Train and implement.
Assessment
- Determine the client’s objectives.
- Devise methods of measuring how a project is meeting the objectives.
- Measure/observe.
- Draw conclusions.
- Make recommendations.
Recovery
- Conduct the assessment and implement the recommendations.
Information Management
- Capture information once, as close to the source as possible, for accuracy. Store information once, for consistency.
- Provide as many views of the information as the business requires, for usability.
- Quality information is accurate, available, accessible, consistent, and timely.
- Information is surrounded by processes: to collect it, to store it, to interrogate it, and to report it. Once the information required is identified, the associated processes and access to the information may be identified.
- Information must support the goals and objectives of the business, either directly or indirectly. If the information a business requires to support its core business functions is identified, it is possible to evaluate technology to establish the most cost effective processes for capturing, distributing and displaying the information.
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Feature Client
Vancouver Island Brewery
The Vancouver Island Brewery is a Victoria based micro-brewery with sales throughout British Columbia, on tap, in the bottle and in cans.
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